Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Velocigent platform, the velocigent.com website, and any related services (collectively, the “Service”) provided by Velocigent, a product of Synapse Studios (“Velocigent”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization, and “you” refers to both you individually and that organization.

These Terms incorporate our Privacy Policy. If you and Velocigent have signed a separate written agreement covering the Service (for example, a Master Services Agreement or Order Form), that agreement controls in the event of any conflict with these Terms.

Eligibility

The Service is intended for use by organizations and their authorized personnel for business purposes. You must be at least 18 years old and legally able to enter into binding contracts to use the Service. By using the Service you represent that you meet these requirements and that your use will comply with all applicable laws and regulations.

Accounts

Fees

Paid plans are not currently offered through the Service. If and when paid features are introduced, the applicable fees, billing cycle, payment processor, and refund policy will be described in an order form or other ordering document presented to you before you incur any charges. We will update these Terms before paid features take effect.

Acceptable Use

You agree not to, and not to allow any third party to:

• Use the Service in any way that violates applicable laws or regulations or infringes the rights of others;
• Use the Service to generate, store, or transmit content that is unlawful, harassing, defamatory, deceptive, fraudulent, or otherwise objectionable;
• Attempt to gain unauthorized access to the Service or related systems, or interfere with, disrupt, or place an unreasonable load on the Service;
• Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service, except to the extent expressly permitted by applicable law;
• Use the Service to develop, train, or improve a competing product or service, or to benchmark or copy features of the Service;
• Misrepresent your identity or affiliation, or send unsolicited bulk messages, spam, or malware through the Service;
• Use automated means (such as scrapers or bots) to access the Service in ways not expressly permitted by us.

We may suspend or terminate access in response to a violation of this section, including without prior notice when necessary to protect the Service or its users.

Customer Content

AI Output

The Service uses large language models and other AI techniques to generate Output. AI Output may be incorrect, incomplete, biased, or otherwise inappropriate for a given use case. Output is not professional advice (including legal, financial, medical, or tax advice).

You are responsible for reviewing Output before relying on it, and for the decisions you make and the actions you take based on Output. You agree not to use the Service or its Output for high-risk activities where errors could result in personal injury or significant harm without independent human review.

Our Intellectual Property

The Service, including its software, design, look and feel, and all related intellectual property, is owned by Velocigent and Synapse Studios or our licensors and is protected by applicable intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you in or to the Service. The Velocigent and Synapse Studios names and logos are our trademarks; you may not use them without our prior written consent.

Feedback

If you provide suggestions, ideas, enhancement requests, or other feedback about the Service, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate the feedback into our products and services without obligation to you.

Third-Party Services

The Service may interoperate with third-party services (such as Google Workspace) that are not owned or controlled by us. Your use of those services is subject to the third party’s terms, and we are not responsible for their availability, accuracy, security, or content. Connecting a third-party service authorizes us to access and exchange information with it on your behalf as described in our Privacy Policy.

Termination

You may stop using the Service at any time. To close an account or organization, contact us at privacy@velocigent.com.

We may suspend or terminate your access to the Service, in whole or in part, at any time if we believe you have violated these Terms, if required by law, or if necessary to protect the Service or its users. Upon termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and governing law) will survive.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI OUTPUT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VELOCIGENT OR SYNAPSE STUDIOS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Indemnification

You agree to defend, indemnify, and hold harmless Velocigent, Synapse Studios, and our officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service in violation of these Terms, (b) Customer Content you submit, or (c) your violation of applicable law or the rights of any third party.

Governing Law and Disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as by email or an in-product message). Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

Miscellaneous

These Terms, together with the Privacy Policy and any separate written agreement between you and Velocigent, are the entire agreement between you and Velocigent regarding the Service. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact Us

If you have questions about these Terms, contact us at legal@velocigent.com.